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Provider Portal is Astrana's primary tool for PCPs, specialists, and office staff. Use it to manage authorizations, referrals, quality reporting, member records, and attestations — all in one place.
For PCPs · Specialists · Office Admins · Network staff
Review Center (pilot)
The first version of Review Center is live: set up reviews, work through the member queue, and record HCC and Quality items per member. This pilot is for Quality and Risk team users only and is not available to provider offices.
Read more ›Reset button on EOB search
The EOB search filters now have a Reset button that clears all fields, dropdowns, and date pickers in one click.
Read more ›Manage User Manager accounts (App Support)
App Support Admins can view User Manager accounts and the users they invited, and re-assign or remove those users — handling access issues without engineering.
Read more ›How do I accept my Provider Portal invite?
New user accounts are created through an emailed invitation from Astrana Health.
How do I create an account?
Portal access is only granted to contracted providers following review and verification by Provider Relations.
How do I check the status of a submitted claim?
All submitted claims are trackable from the Claims dashboard.
How do I add a member I can't find?
If a member doesn't appear in search they may not be linked to your IPA roster yet.
Need Help?
Contact our support team
Can't find what you're looking for? Our Portal Inquiries team can help with access, navigation, errors, and claims submission.
Send a message ↗
Submit authorizations by fax
If you can't access the portal and have a time-sensitive authorization, here's what to do.
See emergency instructions